How can we help you sign in?

You'll need an email address or phone number on file with Servus to reset your password or sign up for online banking. If your contact information has changed, or we don't have it, please visit a branch or call us at 1.877.378.8728.

I forgot my password

I forgot my user ID

Members and Administrators: you can recover your user ID here.

Delegates with business account access only: please have your business's Digital Banking Administrator call us at 1.877.378.8728.

Users signing into digital banking for the first time: call us at 1.877.378.8728 to recover your user ID.

I'm locked out of online banking

I'm trying to sign in for the first time

If you're having trouble with your user ID or password please call us at 1.877.378.8728.

Please note, if you're trying to sign in to the Servus Mobile Banking app for the first time, you must first complete the online banking enrolment by signing in with your user ID and password here.